LifeLine EMS Becomes First EMS Agency in Southern California to Complete Trauma Informed Leadership Program by Before Operational Stress


June 24, 2024 — Los Angeles, CA — LifeLine EMS is proud to announce that it is the first EMS agency in Southern California to have its entire leadership team complete the Trauma Informed Leadership Program through Before Operational Stress (BOS). This significant milestone underscores our commitment to prioritizing mental health and resilience among our staff, who work tirelessly on the frontlines of patient care at levels ranging from EMT to Critical Care Nurse.

In addition to our leadership team's participation, LifeLine EMS extended the opportunity to the entire clinical staff, demonstrating our dedication to supporting the mental well-being of every member of our team.

The Trauma Informed Leadership Program, developed by BOS, is a proactive, resiliency-based program specifically designed for first responders, frontline workers, and other trauma-exposed professions. Created by leading mental health experts and psychologists, this program provides practical tools to manage operational stress effectively.

“For trauma-exposed professionals, the battle does not stop when the workday ends, and some of the toughest battles are often the invisible ones,” said Dr. Megan McElheran, founder of BOS and Chief Clinician and CEO of Wayfound Mental Health Group. “Our program equips participants with resources and skills to help them understand and react to stress in healthier ways.”

The BOS program has shown emerging evidence of its effectiveness in improving mental health outcomes. Offered both in the classroom and online through a self-paced learning modality, the program provides flexibility for participants to engage in a manner that suits their needs.

“Completing the BOS Trauma Informed Leadership Program is a testament to our commitment to our team's well-being,” said Maxim Gorin, CEO of LifeLine EMS. “By being the first EMS agency in Southern California to achieve this, we are setting a new standard for mental health awareness and support in our industry. We believe that by investing in our leaders’ ability to recognize and manage the mental health of EMS clinicians, we create a more supportive and resilient environment for all our employees, ultimately enhancing the quality of care we provide to our community.”

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Episode 09: Collaborative Efforts in Supporting Military and First Responder Mental Health With Scott Maxwell